Returns & Refund Policy

MPRO SMP Academy

Last updated: 19/01/2026

This Returns & Refund Policy applies to all purchases made through www.mprosmpacademy.com

1. Right of Withdrawal (EU Law)

In accordance with EU consumer protection legislation, customers have the right to withdraw from a purchase within 14 days without giving any reason.

2. Digital Content Exception

If you access or begin streaming/downloading digital course materials during this 14-day period, you expressly acknowledge that you waive your right of withdrawal once the service has begun.

3. How to Request a Refund

To request a refund, please contact:

info@mprosmpacademy.com

Include your full name and order details.

4. Refund Processing

Approved refunds will be processed within 14 days using the original payment method.

5. Non-Refundable Situations

Refunds may not be issued if:

  • Course content has already been accessed
  • Services have been fully delivered
  • Abuse of refund policies is detected

We may update this Cookie Policy at any time.

6. Contact

MPRO SMP Academy

info@mprosmpacademy.com

Portugal